Last updated: 10 August 2026.
This Privacy Policy explains how greatutlandska.com may collect, use, retain, protect and disclose information when you visit this website, communicate with guest support or submit information through a contact form. It should be read together with the GDPR, CCPA & Cookies Policy.
Information we may collect
We may collect information you provide directly, such as your name, email address, telephone number, message content, accessibility request, privacy request or other details included in correspondence. We may also process limited technical information generated when you use the website, including browser type, device category, approximate region, referring page, pages viewed, security logs, date and time information, and cookie or consent preferences where applicable.
How information is used
Information may be used to respond to enquiries, provide requested resort information, manage guest-service correspondence, detect fraud or abuse, secure the website, maintain technical performance, meet legal obligations, establish or defend legal claims, improve content and administer consent or privacy choices.
Legal bases
Where the GDPR applies, processing may rely on consent, performance of a requested service or pre-contractual steps, compliance with legal obligations, protection of vital interests, or legitimate interests such as website security, service quality and fraud prevention, provided those interests are not overridden by your rights.
Sharing and processors
Information may be shared with service providers that support hosting, cybersecurity, email delivery, analytics, legal compliance, customer support or IT maintenance. Providers are expected to process personal information only for authorized purposes and under appropriate contractual and security safeguards. Information may also be disclosed where required by law, court order, regulator, law-enforcement request or to protect rights, safety and security.
International transfers
Where personal data is transferred outside the European Economic Area or another jurisdiction with transfer restrictions, appropriate safeguards may be used, including adequacy decisions, standard contractual clauses, contractual controls and supplementary security measures where required.
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including response handling, security, record keeping, legal compliance and dispute resolution. Retention periods may vary depending on data type and applicable law.
Security
Reasonable organizational and technical measures may include access controls, account security, encryption in transit where supported, logging, system updates, backups, least-privilege practices and vendor reviews. No internet service can guarantee absolute security, and users should avoid sending unnecessary sensitive information through ordinary website forms.
Your choices
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent and complain to a supervisory authority. California residents may have additional rights described in our dedicated compliance policy.
Children
The casino and gambling-related areas of the resort are strictly for adults aged 18 or over. This website is not intended to solicit personal information from children for gambling purposes. If we learn that information has been collected contrary to applicable law, we may delete it.
Contact
Privacy requests can be sent to support@greatutlandska.com or by post to Schottenring 16, 1010 Vienna, Austria.